The "baby killer" crowd, at it again??
That brings me to the part where you, “John”, helped us. Joshua had booked a flight to go home for another convalescent leave on SPIRIT Airlines. We told them we would need a wheelchair and assistance with security because he was a wounded paratrooper confined to a wheel chair. They told us that would not be a problem. We normally use Northwest and they are great, but SPIRIT was $35.00 less so we booked with SPIRIT. I cannot fly with Joshua, because when he is home we need a car to go back and forth to the hospital and to dental and ortho appointments. I always send him first then I drive back to Michigan. This is when the incident occurred that precipitated our meeting with you, “John”. You are a great American and a great representative for your company.Luckily, this story does have a happier ending...
We arrived at the airport at 4:30 pm for a 5:10 flight. When we arrived there was no wheel chair, no one at the SPIRIT counter and no security. I looked for a SPIRIT employee for ten minutes. Joshua said, “Dad I’m going to miss my flight, just get me to the gate and they can help us there.” Northwest gave us a wheel chair, but we still had no security. Security would not let us through because we had no boarding pass. We informed them that SPIRIT had our boarding pass and asked that he please let us go to the gate with him and he could verify it, or get someone from SPIRIT and they could give it to him. The security guard said, “You are no different than any other passenger with no boarding pass - no go.”
My son started to cry uncontrollably and told the guard to go to hell. Another lady spoke up and said, “That’s what you get for fighting in a war we have no business in.” Madder and very emotional I asked, “Can’t you remember 9-11?” She responded that was just our excuse to be in Iraq when we should not be there and we deserved whatever we got. That is when my son really lost it. Three WWII vets were coming off flights into DC, gave my son a hug, and stood up to the lady and security guard. They stayed with my son until he flew out.
In the meantime, a wonderful man who works for the Military Severely Injured Center, and assigned to the airport, was called by security. He asked what was going on. The Vets and I explained the situation and he said he would get someone from SPIRIT as soon as possible. It was now 4:50 pm and the plane leaves at 5:10. He went to the SPIRIT counter and there was still no one there. At 5:00, he found the employees in the back room at the SPIRIT counter, where they had been the entire time. He could not explain why they were not there to support their passengers. The manager came out and told us we were too late and they could not get Joshua on the flight because it was leaving in ten minutes. He also explained that it was a non-refundable ticket, but he would let us fly tomorrow evening. The head of MSIC (Military Severely Injured Center) said to give us a voucher on another airline and get the Soldier out tonight. The SPIRIT manager said they do not do vouchers for other airlines. I then suggested they give us a refund so we can get a ticket on another airline…he said, “NO.” The head of MSIC told them to give the Soldier a refund now or we will press charges against SPIRIT. We were then given a refund
Meanwhile, Joshua was still at security. I told him “SPIRIT would not help us, but hang tight, I’ll get you out tonight, I promise.” Joshua said, “never mind Dad, it’s not worth it. I’m going to end it tonight. I said don’t you dare do anything stupid. There are too many people who care about you and too many people have got you where you are today. Remember they thought you were going to die and you fought hard to stay alive.It grieves me so to see that there are actually self-centered idiots who would treat a wounded veteran in such a manner.
I went to the Northwest counter and the lady was crying because of what had happened. She told me she was already working on a ticket for Joshua. Northwest offered any passenger a free roundtrip ticket to anywhere they flew, if they would give up their seat for a soldier who was severely injured in Iraq.
EIGHT businessmen came forward and said he could have their seat and no compensation was necessary. Northwest then asked if anyone would give up his or her first class seat for Joshua. A gentleman came forward and said Joshua could have his seat, saying he would sit in the toilet if need be. Other passengers remarked that Joshua could sit anywhere on the plane he wants and we will sit wherever.
That is when I broke down and started to cry. Everyone on that Northwest flight began patting Joshua on the back shaking his hand and telling him what a great job he did and how proud they were of him and the other troops who serve. After helping my son board, not one person failed to tell me thanks for what my son and I have been through. Joshua made it back to Michigan and is doing extremely well. He has therapy at Port Huron Hospital and he has counseling twice a week and is doing great!
To Joshua, and his father: Remember that there are still those who remember your sacrifice. And if I personally am witness to treatment such as you received to you or any other wounded veteran, suffice it to say that afterward (to borrow a phrase from an old friend) I will be scraping their epidermis from my wedding ring.
(h/t Ace in the Hole)
(Filed under Heroes, the fifth column)
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